Privacy Notice
Last Updated: October 22, 2026
Stretient LLC provides Marketing Playbooks and consultations for clinics. This notice explains how we handle personal information when you visit stretient.com, contact or book with us, or use our services and client accounts.
Information We Collect
Account and business details: your name, email, role, clinic information, billing address and the locations where your clinic receives and uses the service.
Engagement information: booking answers, business materials, links, uploaded files, drafts, comments, consultation details, correspondence and deliverables. We also review relevant public business websites, profiles and marketing materials.
Order and payment records: the service purchased, accepted order and terms, acceptance time, price, discount, payment status, transaction references and billing information.
Technical and security information: connection information such as IP address, browser and request details received by our website providers, plus sign-in attempts, session identifiers and records used to control access and prevent abuse.
Provide business information you are authorized to share. Do not submit patient records, identifiable inquiry or appointment information, portal credentials or passwords for this marketing engagement.
How We Use Information
We use this information to respond to you, assess your clinic's marketing, prepare and deliver your playbook, conduct consultations, manage comments and revisions, provide account access, verify payments and service eligibility, and communicate about the work. We also use relevant records for accounting, security, resolving disputes and legal obligations.
Client accounts use email verification and access linked to authorized clinic orders. Keep sign-in links private and use a trusted device.
Who Receives Information
Your clinic's authorized users and the people providing Stretient's services can access information relevant to the engagement. We also use:
Google Cloud and Google Identity Platform for website hosting, account verification, application records and private file storage.
Zoho CPaaS for automated service emails, such as order updates, materials receipts and delivery notices.
Stripe for payments. You enter payment details through Stripe's secure payment form embedded on our website. Stretient receives transaction and billing information, including the amount, payment status, reference, business name and billing address. Stripe also receives device and connection data for payment security, fraud prevention and service analytics. See Stripe's Privacy Policy.
Calendly for booking and scheduling, as explained below.
Communication, research and document tools, including AI-assisted tools where used, to support correspondence, analysis and preparation of deliverables. These tools may process information contained in the business materials used for the engagement.
Information may also be disclosed when required by law or as needed to investigate unauthorized access or resolve a payment or service dispute.
Cookies, Browser Storage and Calendly
Account pages use cookies for sign-in, sessions and security. Browser storage can also keep onboarding drafts and unsent comments on your device. You can clear this storage or block cookies in your browser; doing so may remove unsaved work or prevent account features from working. Clearing browser storage does not delete information already saved with Stretient.
The embedded Calendly scheduler loads with the public page, so Calendly receives connection information even if you do not book. Calendly and its partners may use cookies and similar technologies for analytics and advertising under Calendly's Privacy Notice. Use Calendly's cookie controls, including Cookie Settings on its booking page, to manage available choices.
Our website does not currently change its handling in response to a browser's Do Not Track signal. Calendly's notice explains its own handling of privacy signals.
Retention and Removal
Retention depends on the information's purpose and service, accounting, security, dispute and legal needs. Accepted orders and transaction evidence are kept separately from editable workspace information.
Removing an unsent file or a comment from view does not erase its stored content or history. Submitted materials, previous versions, accepted terms, payment records and delivery evidence can remain in service records. A request to delete personal information requires review of those records and any applicable retention obligations; it is not an automatic deletion of every copy or provider record.
Your Requests and Contact
Email stretient@gmail.com with privacy questions or to request access to, a copy of, correction of or deletion of your personal information. We may need to verify your identity and authority to act for a clinic before providing information or making changes. Please identify the relevant account or engagement and avoid sending sensitive documents unless we arrange a suitable method.
Changes to This Notice
We will post changes on this page and update the date above. If a change requires additional notice or permission under applicable law, we will provide it.